FAQs
Frequently Asked Questions
🏡 General & Stays
What time is check-in/out?
Check-in from 2 PM | Check-out before 11 AM. Early check-in may be available depending on room readiness.
Do you offer airport or port transfers?
Yes. We can arrange van or car transfers from Tagbilaran or Panglao. Simply request it when booking or contact us 24 hours before arrival.
Is breakfast included?
Yes, in selected packages. Add during booking or upon arrival.
Do you offer dive certification?
Yes, we’re an SSI-certified center offering Open Water to Dive Master levels.
Do the rooms have air conditioning and hot water?
Most rooms are equipped with air-conditioning, hot showers, and eco-friendly toiletries.
Is Wi-Fi available?
Complimentary Wi-Fi is available throughout the resort. Signal strength may vary further out from the shoreline.
How far are you from Anda?
Around 20 minutes by tricycle or car.
Do you accept credit cards, Wise, or GCash?
Yes, we accept most major payment methods.
Do you allow pets?
All well-behaved pets are welcome in selected garden rooms. Please notify us in advance so we can prepare pet-friendly amenities.
Do you have parking?
Yes, we provide secured parking for up to 10 vehicles and 12 motorbikes or bicycles.
🍽️ Restaurant & Food Orders
What are the restaurant hours?
Open daily from 7:00 AM – 10:00 PM for dine-in, pickup, or room delivery.
How do I order online?
Visit our Order Food page to browse the menu, add dishes to your cart, and choose pickup or room delivery.
Do you offer vegetarian or vegan options?
Yes! Many dishes use vegetables, herbs, and fruits from the Licayan Farm. Vegan pizzas and salads are clearly marked on the menu.
Can outside food or drinks be brought in?
Outside food is not encouraged, except for medical or infant needs. Our kitchen can prepare custom meals upon request.
Do you serve alcohol?
Yes, responsibly. Try our local coconut and coffee-based cocktails or ice-cold Philippine beers.
🤿 Diving & Marine Activities
Are you an accredited dive center?
Yes. We are a SSI-certified dive center offering courses from Open Water to Dive Master.
What should I bring for my dive?
Certification card (if applicable), logbook, and personal essentials. We provide tanks, weights, and basic gear rental.
Do you rent dive equipment?
Yes, full gear sets are available for daily rental or course packages.
Can beginners learn to dive here?
Absolutely! Our instructors offer Try Scuba sessions and full certification courses.
Do you organize night dives or boat dives?
Yes. We schedule night, drift, and reef dives aboard our boats Bohol Lahoy and Big Bohol Lahoy.
What about reef conservation?
We follow a strict “Respect the Reef” policy, no touching corals, no feeding fish, buoyancy control training, and small-group limits to protect marine life.
🌾 Farm & Sustainability
Can guests visit the Licayan Farm?
Yes. Guided farm visits are available by appointment, perfect for families and eco-travelers.
Do you use your own produce in the restaurant?
Most of our herbs, fruits, and vegetables come directly from the Licayan Farm’s organic gardens.
How do you manage waste and energy?
We use composting, recycling, and solar power systems to reduce our environmental impact.
💳 Payments & Policies
What payment methods do you accept?
We accept GCash, Maya, major credit cards, and cash in PHP. Bank transfer is available for reservations.
Do I need to pay a deposit?
Yes, a 30% deposit confirms your booking (subject to change at any time depending on the seasonal dynamics). Balance is due upon arrival or check-out.
What is your cancellation policy?
Free cancellation up to 7 days before arrival. Cancellations within 7 days incur one night’s charge.
Is smoking allowed?
Smoking is permitted only in designated areas.
Are there safety procedures for typhoons or earthquakes?
Yes, emergency shelters, alarms, and trained staff are in place. Instructions are posted in each room.
📞 Contact & Communication
How can I contact you quickly?
WhatsApp: +63 956 201 0213
SMS: +63 956 201 0213
Email: info@bohol-lahoy-dive-resort.com
We reply within 24 hours.
Do you have social media?
Yes! Follow us on Facebook / Instagram @bohollahoydiveresort for updates, promotions, and reef photos.
🧳 Tips Before You Arrive
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Bring reef-safe sunscreen and reusable water bottles.
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Respect local customs and marine life.
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Book dives and tours at least one day ahead to secure your slot.
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Expect warm hospitality and slow island rhythm, Lahoy style.
🐚 Need More Help?
Visit our Contact page
or message us directly on WhatsApp or SMS for immediate assistance.